“Alarm Administrator” means the person or persons designated by the Chief of Police to administer the provisions of this chapter.

“Alarm agreement” means the legal contract or agreement by and between the alarm installation company and/or monitoring company and the alarm user.

“Alarm dispatch request” means a notification to the Chief of Police that an alarm, either manual or automatic, has been activated at a particular alarm site.

“Alarm installation company” means a person in the business of selling, providing, maintaining, servicing, repairing, altering, replacing, moving or installing an alarm system at an alarm site for compensation, and includes individuals or firms that install and service alarm systems used in a private business or proprietary facility.

“Alarm installer checklist” means a check-off list provided by the Alarm Administrator to the alarm installer to complete at each alarm site after the installation of an alarm system prior to its activation.

“Alarm permit” means the alarm registration issued by the Alarm Administrator to an alarm user which authorizes the operation of an alarm system within the City of Lakewood.

“Alarm response manager (ARM)” means a person designated by an alarm installation company or monitoring company to handle alarm issues for the company and act as the primary point of contact for the Chief of Police or Alarm Administrator.

“Alarm site” means a location served by one or more alarm systems. In a multi-unit building or complex, each unit shall be considered a separate alarm site if served by a separate alarm system. In a single unit building that houses two or more separate businesses with separate alarm systems, each business will be considered a separate alarm site.

“Alarm system” means an audible or remote visual or electronic alarm signal which is intended to summon law enforcement response. The term includes hardwired systems and systems interconnected with a radio frequency method such as cellular or private radio signals, and includes local alarm systems. This term does not include an alarm installed in a motor vehicle, nor on one’s person or an alarm system designed solely to alert the occupants of a building or residence which will not emit a signal either audible or visible from outside the building or residence.

“Alarm user” means any person who has contracted for monitoring, repair, installation, or maintenance service for any alarm system from an alarm company, or who owns or operates an alarm system which is not monitored, maintained or repaired under agreement.

“Alarm user awareness class” means a class conducted for the purpose of educating alarm users about the responsible use, operation, and maintenance of alarm systems and the problems created by false alarms.

“Arming station” means a device that controls an alarm system.

“Automatic voice dialer” means any electronic, mechanical or other device which, when activated, is capable of being programmed to send a prerecorded voice message to a law enforcement agency requesting a patrol dispatch to an alarm site.

“Burglar alarm” means an alarm intended to identify the presence of an intruder in either a business or residence.

“Burglar alarm confirmation” means a method by which an alarm monitoring company shall verify a burglar alarm call prior to making a burglar alarm dispatch request. This method requires at least one of four types of acceptable verification for a burglar alarm call:

“Business permit” means the permit issued by the Alarm Administrator to an alarm installation company or monitoring company to sell, install, monitor, repair, or replace alarm systems. The term does not include a business license issued by the City of Lakewood or a license issued by the State Fire Marshal for fire alarm systems.

“Cancellation” means the termination of police response to an alarm site after dispatch request is made but before an officer has arrived at the alarm site.

“Chief” means the Chief of Police of the City of Lakewood or his/her designee.

“Conversion” means the transaction or process by which one alarm installation company or monitoring company begins the servicing or monitoring of a previously unmonitored alarm system or an alarm system that was previously serviced or monitored by another alarm company.

“Customer false alarm prevention checklist” means a check-off list provided by the Alarm Administrator to the alarm installer to provide to the alarm user to complete prior to the activation of an alarm system.

“Duress alarm” means a silent alarm system signal generated by the entry of a designated code into an arming station in order to signal that the alarm user is being forced to turn off the system and requires law enforcement response.

“Enhanced call verification” means that prior to requesting law enforcement dispatch a second telephone call is made to a different telephone number if the first attempt fails to reach an alarm user who can determine whether an alarm signal is valid.

“False alarm” means an alarm dispatch request to the police which results in the responding officer finding no evidence of a criminal offense or attempted criminal offense after completing an investigation of the alarm site.

“Holdup alarm” means a silent alarm signal generated by the manual activation of a device intended to signal a robbery in progress.

“Local alarm system” means an unmonitored alarm system that annunciates an alarm only at the alarm site.

“Monitoring” means the process by which a monitoring company receives signals from an alarm system and relays an alarm dispatch request to the police.

“Monitoring company” means the company that contracts with the alarm user to provide monitoring services. The monitoring company is also referred to as the alarm agreement holding company.

“One plus duress alarm” means the manual activation of a silent alarm signal by entering a code that adds one number to the last digit of the normal arm/disarm code (e.g., normal code = 1234, one plus duress code = 1235).

“Panic alarm” means an alarm system signal generated by the manual activation of a device intended to signal a life threatening or emergency situation requiring law enforcement response.

“Permit number” means a unique individual number assigned to an alarm user as part of the registration of their alarm permit issued by the Police Department.

“Person” means an individual, corporation, limited liability company, partnership, association, organization or similar entity.

“Police” or “Police Department” means the Lakewood Police Department.

“Protective or reactive alarm system” means an alarm system that produces a temporary disability or sensory deprivation through use of chemical, electrical, sonic or other means, including use of devices that obscure or disable a person’s vision.

“Responsible party” means a person capable of appearing at the alarm site upon request who has access to the alarm site, the code to the alarm system and the authority to approve repairs to the alarm system.

“Robbery alarm” means an alarm signal generated by the manual or automatic activation of a device, or any system, device or mechanism on or near the premises intended to signal that a robbery or other crime is in progress, and that a person is in need of immediate law enforcement assistance in order to avoid bodily harm, injury or death. The term has the same general meaning as “holdup alarm.”

“SIA Control Panel Standard CP-01” means the ANSI – American National Standard Institute-approved Security Industry Association – SIA CP-01 Control Panel Standard, as may be updated from time to time, that details recommended design features for security system control panels and their associated arming and disarming devices to reduce the incidence of false alarms. Control panels built and tested to this standard by Underwriters Laboratory (UL) or other nationally recognized testing organizations are marked as follows: “Design evaluated in accordance with SIA CP-01 Control Panel Standard Features for False Alarm Reduction.”

“Takeover” means the transaction or process by which an alarm user takes over control of an existing alarm system which was previously controlled by another alarm user.

“Zones” means division of devices into which an alarm system is divided to indicate the general location from which an alarm system signal is transmitted. [Ord. 526 § 2, 2010.]